Skywards, the award-winning frequent flyer programme from Emirates, is widely known as the best in its class. It takes its members far beyond the immediate travel experience, rewarding passenger loyalty with privileges, benefits and a wide choice of rewards.
Membership structure
Skywards currently offers three membership tiers – Blue, Silver and Gold – each offering a greater degree of benefits and privileges.
There are no qualifying criteria for entry into the programme and membership is free. Membership tier status is determined by the number of tier miles earned – with 25,000 being the criteria for Silver and 50,000 for Gold. Tier miles are earned based on a combination of fare, cabin and zone of travel. Tier miles cannot be redeemed for rewards and are only earned when flying with Emirates.
Skywards Miles
Skyward Miles, the reward currency, can be earned both in the air and on the ground. Members simply have to take a flight, stay at a hotel, rent a car or use a co-branded credit card (available in select markets) and get closer to a host of rewards.
Skywards Miles on Emirates, are awarded at the same rate as tier miles based on a combination of the type of fare purchased, the class of travel and the route flown. In addition, Skywards members also earn bonus Miles of 150% of the base miles when they fly Emirates in First Class and 75% in Business Class. Gold members earn an additional 50% tier bonus and Silver members 25% when they travel with Emirates.
The Skywards Miles Accelerator is another unique tool, which gives members an opportunity to boost their mileage balance throughout the year.
A World of Rewards
Skywards Miles can be redeemed for an amazing range of rewards, including flights and upgrades on Emirates, hotel accommodation, excursions, and exclusive shopping. Members can choose from flights or upgrades to over 100 Emirates destinations worldwide with the freedom and flexibility offered by oneway and return flight rewards. Alternately they can redeem them for flights on partner airlines or hotel reservation, car hire and countless leisure activities. For the latest list of partners and reward options visit skywards.com
For a really rewarding shopping experience, members can use the Skywards Miles at emirateshightstreet.com offering inspirational items, must-have gadgets and gifts from some of the greatest names.
Skywards Member Benefits at a Glance
| Skywards Level | Features & Benefits |
|---|---|
   | Family Bonus scheme – Members earn 20% of the Skywards Miles earned by their family members on their Emirates flights. |
| | Our website skywards.com – Members can access their account details and receive news and personalised offers online |
| | Check-in at self service kiosk: Members travelling with hand baggage only can use their Skywards card to enjoy hassle-free check-in |
| | Waitlist priority over non-members on fully booked flights |
| | Members can nominate a travel co-ordinator to handle their Skywards account |
| | Priority check-in at the Business Class counter, even when flying Economy Class throughout the Emirates network. Dedicated check-in counters at Terminal 3 in Dubai for Silver members |
| | Excess baggage privileges – Silver members can enjoy an additional 12kgs and Gold members 16kgs above the IATA baggage allowance |
| | Tier bonus Miles at 25% for Silver and 50% for Gold members |
| Guaranteed reservations even on fully-booked flights – Skywards Gold members making a Business or First Class reservation on Emirates will be guaranteed a seat in Economy, should the higher classes be waitlisted, up to 48 hours prior to departure |
| Skywards – Opening Doors for privileged access to exclusive clubs/events |
| Priority baggage delivery – Gold members’ baggage, where possible, will be delivered to the carousel with the Business Class luggage |
| Gold Desk – This one-stop service, available 24 hours a day and seven days a week through the Dubai service centre, will take care of reservations, personal preference updates and reward bookings |
| Lounge access for Gold member and a guest* to all Emirates and affiliated lounges across the network even when travelling in Economy Class *Member and guest must be travelling on the same Emirates flight on the same day. |
| Lounge access for Silver members to the Emirates lounge at Terminal 1 (near gate 122) even when flying Emirates in Economy. |
– Skywards BLUE ; – Skywards SILVER ; – Skywards GOLD
Skysurfers
Skysurfers has been established for children between the ages of two and 16 years. Skysurfers receive the same benefits as members of Skywards and they have their own membership card, luggage tags, log book and password-protected web site at skysurfers.com. Applications for Skysurfers memberships have to be signed off by the parent or guardian of the child.
Awards
Skywards has consistently demonstrated success in award recognition. Among its many accolades, the programme has been named Best Loyalty Program by Middle East Traveller Magazine. The programme has also secured top honours at the annual Freddies Awards – the ‘Oscars’ of customer loyalty programmes, such as Best Frequent Flyer Programme for Japan, Pacific, Asia and Australia regions as well as for Best Bonus in Frequent Flyer Programme, in the same regions, for the Best Bonus in Frequent Flyer Programme in Europe, the Middle East and Africa and many more.
Emirates Airline Services
The following services are available to all passengers on Emirates:
- Special meals
- Pre-assigned seating
- Chauffeur drive (applies for J and F passengers only)
- Sports equipment carriage
- Stop-over service
- Fast Track
- Dubai Visa service
Skywards Partners
- Financial Services: Al Ahli Bank of Kuwait, Ahli United Bank, Citibank Australia, Standard Chartered Bank, Emirates Bank International
- Airlines: Kingfisher Airlines, Continental Airlines, Korean Air, Japan Airlines, South African Airways, United Airlines.
- Hotels: Emirates Al Maha Desert Resort & Spa, Fairmont Hotels & Resorts, Coral International, Hyatt Hotels and Resorts, Hilton Family of Hotels, InterContinental Hotels Group, Marriott, Jumeirah Hotels and Resorts, Raffles International, Shangri-La Hotels and Resorts, Rotana Hotels, Starwood Hotels and Resorts, Taj Hotels, Swissotel Hotel and Resorts, Resorts and Palaces, Rezidor Hotel Group
- Car Rental: Avis, Hertz, Budget, Sixt
- Leisure and Lifestyle: Danat Dubai Cruises, Arabian Adventures, Damas, Dubai Autodrome, Emirates Tours UK, Emirates Holidays, Magrudy’s, Rivoli, Language Direct, Ski Dubai, Wild Wadi Water Park, Skywards Golf Fee Card
Recommended Pages
- Emirates Citibank Platinum Credit Card
- Miles Reward Cards
- Citibank (Australia) Credit Cards
- Australian Credit Cards
- Travel Reward Cards
